I ordered flowers for the first anniversary of the death of a close family member. I ordered online via Interflora on the Wednesday evening arranging for them to be delivered the following Saturday between8am-6pm. I received a call this morning to say they were unable to deliver the flowers as they didn't have the ones I requested in stock. I asked why I wasn't contacted prior to Saturday to say this and i could have chosen alternatives but I wasn't given a satisfactory answer . All i was offered was that they would deliver this week and when I asked if there would be a discount I was offered a 10 evoucher for a future purchase! I cancelled the order and will not use McConnells again as they obviously don't understand the significance of delivering flowers on the appropriate day. I only gave them one star as it doesn't seem to allow me to post with no stars.
I have used this florist for several years and have been very pleased with their customer service. I order from the U.S., and they are always very helpful and accommodating. The recipients of the floral arrangements always say that they are absolutely beautiful! It is a pleasure to do business with McConnell's.
Ordered button hole and ladies flower for a wedding. Standard was abysmal. Fern on button hole needed replaced when collected at 10am. Ladies flower was dead by 12pm. Compared to other guests flowers these were a disgrace. Photos shown to owner and very very poor after sales and customer service. Use another florist; Kilbirnie and Lochwinnoch have way better standards. I have heard several bad reports from others since this incident.
My friends received their golden wedding flowers on Sat and were absolutely delighted with them. I saw them today and they are gorgeous and still very fresh thank you
Pleasant staff, very helpful. Lovely flower arrangement. Prompt delivery.... Thanks ladies... Definitely recommend!!!
McConnell's Florist is a UK Florist based in Beith, Scotland. McConnell's Florist is located at 57-61 Main St, Beith KA15 2AD, UK.
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